Return Policy

All items sold by Fmela are covered by the following warranty:

We have tried to keep our product description and sizes details on the website almost accurate but if it still doesn’t  fit you or if it is defected, we would be glad to exchange it for any other product on our website.

If you are not satisfied with a product because it is faulty, you can send it back to us for a replacement/exchange within a period of 7 days after you have received it.  Please note that buyer will have to pay one way shipping fee.

Note : We allow exchange and refund of products. Returns are only available within a period of 7 days after you receive the product.

Process for Exchange and Refund :

Step 1 :You need to send back the product  to us at the below mentioned address

 Fmela

A1/1D MAA SHAKTI APPARTMENTS

NEAR G.D GOENKA SCHOOL, PASCHIM VIHAR

New Delhi - 110063,

India.

Mob : +91-9990777771 , 9999377737

Step 2 :Once we get the product back we will issue you a credit note of entire amount which you can use for  future purchases. This credit note will be valid for 6 months from the date of issue or we will refund the amount through bank deposit in your account or through a cheque. 

Important Note :

  • We provide refund and exchange policy.
  • Courier charges to send the product for exchange or refund  is paid by customer.
  • Product for exchange or refund should be in unused condition with all the tags intact and original packing. If the product is found without tags and packing then we shall return back the product to you.

How to Use Credit Note ?

Step 1 : Add products to Cart 
Step 2 : Click on Cart Icon on Top 
Step 3 : In Discount Code Section enter your Coupon Code that you got via Email. 
Step 4 : Amount will be deducted and then you can proceed to checkout to place order.